Shipping Policy

At Flatandcomfy, we strive to provide you with the fastest and most efficient delivery service possible. Here is our delivery process in detail:

Processing Times: Once your order is placed, it will be processed within 24 to 48 hours. When your order has been processed, you will receive a shipping confirmation email.

Delivery Times: Our partner carriers will deliver your items within 7 to 12 days after shipment.

Delivery Notifications: To provide transparency and peace of mind, we will provide you with a tracking number (if applicable) via email or SMS once your order has been shipped. With this number, you will be able to track the progress of your order online until it arrives at your doorstep. If you wish, we can also send you a delivery confirmation via SMS to your mobile phone.

We work closely with our transport partners to ensure on-time delivery. However, delivery times may vary depending on factors such as location, day of the week or time of year.

If you have any additional questions regarding our delivery policy, please do not hesitate to contact us at contact@flatandcomfy.eu. We are here to help you.